Return and Refund Policies
The return policy lasts 7 calendar days after the item is collected. After 7 days, refunds or exchanges are unfortunately not possible.
To qualify for a return, the item must be unused and in the same condition as when you received it. It must also be in its original packaging.
To complete a return, please present your receipt or proof of purchase.
Please do not envy your purchase back to the manufacturer. Contact us by email for further instructions or if you have any questions.
In certain cases, only partial refunds will be issued (if applicable):
* Any item not in its original condition, damaged, or missing parts not due to our error.
* Any item returned more than 7 days after delivery.
Refunds (if applicable)
Once your returned item is received and selected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or exclusion of your refund.
If approved, your refund will be processed. We will automatically apply a credit to your credit card or purchased payment method within a certain amount of days.
Delayed or Missing Refund (if applicable)
If you haven't received a refund yet, first check your bank account again.
Next, contact your credit card company, as it may take some time for your refund to be posted.
Next, contact your bank. There is often some processing time before a refund is issued.
If you've done all of this and still haven't received your refund, please contact us through the Contact Us menu.
Sale Items (if applicable)
Refunds for sale items will be based on the price at the time of purchase.
Exchanges (if applicable)
We only exchange items that are defective or damaged. If you need to exchange it for the same item, please send us an email.
Shipping
You will be responsible for paying for shipping costs to return the product. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, return shipping times may vary.
If you are shipping a high-value item, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee collection of the item you return.